Store Policy

At Jersey World, we are committed to providing a smooth and efficient shipping experience for our customers. Our goal is to ensure that your football jersey reaches you in a timely manner and in perfect condition.

Delivery Timeframe

• Orders will be shipped within 1-2 days.
• All items purchased from our store are shipped pan India and typically delivered within 5-7 business days from the date of order placement.

Order Processing

• Orders are processed within 2-3 business days after payment is received and confirmed.
• Please ensure that all information provided during checkout (such as shipping address and contact details) is accurate to avoid any delays.

Shipping Methods and Delivery Time

• We offer a variety of shipping options to accommodate different needs, including standard and expedited shipping.
• Delivery times may vary depending on the destination. Domestic orders typically arrive within 5-7 business days, while international shipping may take 7-14 business days.
• Please note that shipping times are estimates and may vary due to factors such as weather conditions, customs processing, or carrier delays.

Tracking

• Once your order has shipped, we will send you a tracking number so you can monitor the status of your delivery.
• Please allow 24-48 hours for tracking information to update after dispatch.

We aim to provide excellent service, and we appreciate your patience and understanding during the shipping process. For any inquiries, please contact our customer support team.

 

 

Exchange Policy

If you receive a jersey that is defective, damaged or of the size other than what you had ordered, we ask that you contact our customer service team within 24 hours of delivery for an exchange for only the mentioned reasons. To assist us in quickly assessing your case, please provide clear photographic evidence of the defect or damage. This will help us evaluate the situation and determine an appropriate solution.

We take great care in inspecting each jersey before shipping. Our team photographs every item prior to packing to ensure it is in perfect condition before being sent out. This step helps us protect against any claims of damage that may have occurred post-delivery. Therefore, we ask that customers ensure they contact us within the specified time frame to prevent any misuse of the return policy.

Once we receive your inquiry and photographic evidence, we will review the case and provide a resolution, which may include a replacement or refund if deemed appropriate. We appreciate your understanding and cooperation in adhering to these guidelines.

 

Return & Refund Policy

Due to the unique nature of our business and the high costs associated with importing football jerseys, we do not offer refunds on any orders unless on exceptional cases (Out of Stock / Damaged Product). Each jersey is individually imported from international manufacturers, which means that once an order is placed and payment is processed, it is considered as confirmed and final transaction.

We understand the importance of choosing the right jersey, and as these items are specially ordered, we encourage our customers to double-check their selections before confirming their purchase. Please ensure that the size, color, and style are correct, as well as the accuracy of any other order details.

To assist you in making the best choice, our customer support team is available to help with sizing advice or any other questions you may have before placing your order. We recommend reaching out to us for guidance if you're unsure about sizing or have any concerns.

We take great care in sourcing high-quality jerseys and strive to provide an excellent shopping experience. However, given the nature of international shipping and importation, once an order is confirmed, it is final and cannot be canceled or refunded. We greatly appreciate your understanding of this policy.